Financial Wizardry for SMB: Our Review of InDinero

Financial management for small businesses is changing rapidly, with multiple systems helping businesses manage accounts in ways never before possible. Many people are familiar with Mint.com: InDinero is the new kid on the block that is looking to do the same thing, but for SMB. As is our obsession with all new pieces of online [...]

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We Need To Stop Failing The Future.

The going is good, and we’re still screwing it up We’ve been helping companies utilize new and powerful technology for just under three years now. It has been fantastic. We’re growing rapidly and seeing the sea-change in how some businesses are using software. But what’s even more astounding is the fact that so few people [...]

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CRM Solved: Our A+ Review of Norada’s Solve360

Customer relationship management (CRM) software is a confusing space. On the one hand, there’s been explosive growth of powerful cloud-based CRMs, especially for small businesses. That’s awesome. On the other hand, most CRMs you see are crap: they’re either overly complex, overly simple, or just plain annoying to use. Sorting the wheat from the chaff [...]

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Thinkfuse, Basecamp, and the Tyranny of Features

A few days ago we received a trial invite to Thinkfuse, an up-and-coming piece of software focused on group communications (read: project status reports). Without going into a full review (Thinkfuse is still in testing mode), suffice it to say that Thinkfuse represents exactly what we *love* about good new products: simplicity, focused innovation, and [...]

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The luxury of the grocery store: why great customer service matters

Imagine there are two supermarkets in your neighborhood with the same fruits and vegetables, meats and dairies, and the same selection of home goods and produce. They are equal distance from your home and the pricing is comparable. Why do you choose one and not the other? Our guess: your interpersonal relationships and history with [...]

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Down-under cloud accounting: Our B+ review of Saasu

Online accounting for small businesses is a messy space. There are dozens of competitors with significantly different feature sets and price points, often targeting different subsets of accounting without offering a complete package (“just invoicing” or “just expenses”). In an industry dominated by Quickbooks, it’s hard to know which solution(s) to choose. This week we’re [...]

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“D” is for Do Not Use (Yet): Our Review of Nutshell CRM

Maybe it was just a targeted AdWords blitz, but we’ve recently seen more and more buzz surrounding Nutshell, a lead management tool aimed at small and mid sized businesses. Having launched our new review process last week, we’ve been eager for some fresh meat and, well, the self-described “Next CRM” seemed a perfect target. Here [...]

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We’re teaching a class!

Cloud Computing: What It Really Means for Your Business Monday, December 12, 2011 from 8:00 PM to 9:30 PM Buy your tickets here. Having worked for years in the exciting space between business and cloud computing, we’re happy to announce a new class on the subject at New York City’s General Assembly. We’re teaching, meaning [...]

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Zendesk’s New Zen Masters Webinar Series

Zendesk, an innovator and industry leader in cloud-based help desk software, is kicking off its new webinar series this Wednesday, November 30 with Secrets of Building 21st-Century Customer Loyalty. The webinar’s keynote speak will be Micah Solomon, the best-selling business author and hands-on entrepreneur. Register for the webinar and receive expert insights into the best [...]

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Introducing… the “VM Approved” Award

  As regular readers know, we review dozens of SaaS applications every month. Our intent? Finding the best the web has to offer, particularly for small to medium sized businesses. It’s our job to find the real gems, the applications and services that make business better. Hence today’s announcement: “VM Approved,” an award we’re handing [...]

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